Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect and use cookies to enhance your user experience.<\/p>
Cookies are used solely to collect demographic information about our visitors so we can further understand the basics about who is browsing our site and how we can better serve them.<\/p>
Any personal information collected during booking is never shared or sold.\u00a0 We value your privacy!<\/p>
Email Usage \u2013 An email address you provide, may be used to send you information and updates pertaining to your booking, in addition to periodic company news, updates, and\/or related product or service information, etc.<\/p><\/div>
[\/vc_toggle][vc_toggle title=\"Implied Model Release\" style=\"square\" el_id=\"1543772266306-c0efbf54-6516\"]You may be photographed or be the subject of video footage captured on our tours by our crew members (and\/or other guests). Such images may be used by us in our promotional and marketing materials, including, but not limited too dissemination on social media sites such as Facebook, Instagram, Print Media and other methods.<\/p>
We do however, wish to respect your privacy. If you do not wish to appear in any captured image, or if you would just like to review any images in which you might appear, please inform the management or your crew at the earliest possible opportunity.[\/vc_toggle][vc_toggle title=\"Passenger Manifest and Release of Indemnity\" style=\"square\" el_id=\"1540231592667-3895e0cc-b857\"]We are required by law to compile a written passenger manifest prior to each departure. A copy of this manifest is lodged with the marina at our departure point and the original is kept on-board. The manifest must be presented to authorities (e.g. Coast Guard) on request and accurately account for each passenger on our boat.<\/p>
Information required for each passenger includes...<\/p>
- Name<\/li>
- Gender<\/li>
- Age Group (Adult, Child)<\/li>
- Origin (Ship\/Resort\/Hotel, etc)<\/li>
- Signature (or guardian if passenger is a minor)<\/li><\/ul>
Additionally, we may also request further optional information to help us improve our services...<\/p>
- Email address.
- We ask for your email address so that we may follow up after your tour with a one time survey or reminder to share your experiences via various online social media sites. Your satisfaction (and as a result, our reputation) is the lifeblood of our business. We do not share any email address we collect in this manner with any third party.\u00a0 Neither do we use it to sign you up to any internal or external mailing list. By adding your email to our passenger manifest you will only ever receive one and only one email from us.<\/li><\/ul><\/li>
- Dietary Restrictions
- For tours on which food is offered, we provide you the opportunity to let us know if you have any specific dietary requirements and\/or restrictions.<\/li><\/ul><\/li>
- Physical\/Medical Considerations
- If you have some ailment or condition that might limit your abilities, we request that you please make us aware before booking any of our tours. We are more than happy to try and accommodate you where possible. Our crew is always ready to lend an extra helping hand where needed. For your safety, that of our crew and other passengers it is vitally important that we are aware of any circumstances that might require extra care and attention.<\/li>
- Please be aware that we operate small powerboats. Getting on and off a boat requires a certain amount of agility, especially when climbing out of the water using a swim ladder.<\/li>
- We regret that cannot accommodate passengers whose weight exceeds 295 pounds.<\/li>
- Our tours are generally not wheelchair accessible. Passengers with mobility issues should contact us before booking. Reservations may be accepted on a case by case basis.<\/li><\/ul><\/li><\/ul>
Our Passenger Manifest and Release of indemnity must be signed by each passenger (or guardian for passengers under 18 years of age). Refusal to sign said documents will result in refusal of passage and subsequent loss of deposit.[\/vc_toggle][\/vc_tta_section][vc_tta_section title=\"Release of Indemnity\" tab_id=\"1541536137342-5e140d05-6b22\"][vc_toggle title=\"Purpose\" el_id=\"1541536205328-34671dab-41b4\"]Our Release of Indemnity is a legally binding agreement that we require all guests to sign before boarding any of tours. This agreement outlines our responsibilities for your care during our tours, your rights in the event of any incident during your voyage as well as outlining any potential risks that you may encounter.<\/p>
We do carry liability insurance with a reputable, well known, international insurance provider should we ever need it.[\/vc_toggle][vc_toggle title=\"Parties to the Agreement\" el_id=\"1541536969494-2a23586e-0ec0\"]This agreement is between...<\/p>
- Fun Factor N.V. dba Coconut Reef Excursions<\/strong>. A limited liability company registered with the government of Sint Maarten and licensed by the Sint Maarten Chamber of Commerce. (herein referred to as THE COMPANY)...and...<\/li>
- The undersigned party<\/strong> (herein referred to as THE GUEST). If the party to the agreement is a minor (i.e. a person under 18 years of age) then the signature is of the legal parent or guardian of THE GUEST.<\/li><\/ul>
[\/vc_toggle][vc_toggle title=\"Roles and Responsibilities of the Parties to this agreement.\" el_id=\"1541540142500-e0c4389b-f5b5\"]Fun Factor N.V. dba Coconut Reef Excursions (i.e. THE COMPANY)<\/strong><\/p>
THE COMPANY provides boat tours and excursions around the island of Sint Maarten within the jurisdiction of both the Dutch (Sint Maarten) and French (St Martin) sides of the island.<\/p>
THE COMPANY operates its' tours using several boats which are commercially registered with the government of Sint Maarten. THE COMPANY undertakes the responsibility to ensure that their boats are in a seaworthy state, compliant with all local safety regulations. THE COMPANY further undertakes to ensure their boats are regularly maintained to ensure a high degree of confidence of passenger comfort and safety. All boats undergo a rigorous check before and after each departure to ensure all operational and safety equipment is functional and in good working condition, including the presence of all required safety equipment.<\/p>
THE COMPANY provides qualified crew on each tour consisting of at least one Captain and one Crew member per tour. All crew are required to carry the necessary local licensing and certifications to carry out their duties with confidence and competence.\u00a0 THE COMPANY carries out regular safety drills to ensue that their crew are fully equipped to deal with any emergent situation.<\/p>
THE GUEST undertakes to listen to and heed any and all guidance issued by the crew.<\/p>
THE GUEST will exercise all due diligence to ensure their own safety.<\/p>
THE GUEST acknowledges that despite the best efforts by THE COMPANY.[\/vc_toggle][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>","_et_gb_content_width":"","footnotes":""},"class_list":["post-547","page","type-page","status-publish","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.0","language":"fr","enabled_languages":["en","nl","fr"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"nl":{"title":false,"content":false,"excerpt":false},"fr":{"title":false,"content":false,"excerpt":false}}},"_links":{"self":[{"href":"https:\/\/www.preview.coconut-reef.com\/fr\/wp-json\/wp\/v2\/pages\/547","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.preview.coconut-reef.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.preview.coconut-reef.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.preview.coconut-reef.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.preview.coconut-reef.com\/fr\/wp-json\/wp\/v2\/comments?post=547"}],"version-history":[{"count":0,"href":"https:\/\/www.preview.coconut-reef.com\/fr\/wp-json\/wp\/v2\/pages\/547\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.preview.coconut-reef.com\/fr\/wp-json\/wp\/v2\/media?parent=547"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
- The undersigned party<\/strong> (herein referred to as THE GUEST). If the party to the agreement is a minor (i.e. a person under 18 years of age) then the signature is of the legal parent or guardian of THE GUEST.<\/li><\/ul>
- Fun Factor N.V. dba Coconut Reef Excursions<\/strong>. A limited liability company registered with the government of Sint Maarten and licensed by the Sint Maarten Chamber of Commerce. (herein referred to as THE COMPANY)...and...<\/li>
- Email address.